The Science of Journalism
If I Had My Way
To: Liz Spayd - email@example.com
Cc: Margaret Sullivan - firstname.lastname@example.org
From: Doug Skoglund - email@example.com
Date: 30 Oct 2016 08:00 CDT
Subject: I have cancelled NYT!!
And your non-responses are partially responsible...
The crowning blow is a small change to your server software. The Times has adopted a validation procedure to reject access to your pages by non-browser software. The Washington Post has been rejecting my request for a long time.
That is really a very silly move, since there are other ways of getting a copy of most any page -- it is, however, an accurate measure of the basic purpose of a publishing company.
Obviously, you can continue ignoring my efforts to make contact. That is your right; however, you are on a roller coaster -- to oblivion.
The ONLY answer is better service to the customer. But -- you have to recognize the realities of your basic business model. News is an educational business. And I am NOT talking about product news.
Your fundamental business concerns the operation of our Democracy -- and the present presidential campaign is a measure of your failure to do you job. It is your fundamental job to educate the voters to make intelligent decisions in the voting booth.
AND, the only way to do that is to get the voters involved in the process of validating opinions.
NOW, obviously, the above will seem somewhat disconnected. I will be happy to continue the discussion -- or you can check http://ifihadmyway.com.
I Told You So
to be continued (of course)
Doug Skoglund firstname.lastname@example.org
I don't provide for comments since that is a system designed to control the communication process -- I do provide an e-mail address!! (Please put a [MYWAY] in your title to get my attention).
BTW, I am working on a replacement system for individuals -- and I sure could use some help. Please see http://pdmsb.com, a work-in-process.
This page posted at http://ifihadmyway.com/C1010019.htm